Friday, January 16, 2009

Six Sigma

Got a new project today. Not sure if it's a one off session or something mid-long term, but by the looks of it and the little i've been brief, it looks more short-mid term than a one time off.

I'm gald to be involved in the project, Six sigma is quite something, or i use to think so, until i read a little about it. It's simlar to doing an ISO in some ways i guess. There's a lot to learn and i'm looking forward to it.


what six sigma is:
Six Sigma asserts that –

  • Continuous efforts to achieve stable and predictable process results (i.e. reduce process variation) are of vital importance to business success.

  • Manufacturing and business processes have characteristics that can be measured, analyzed, improved and controlled.

  • Achieving sustained quality improvement requires commitment from the entire organization, particularly from top-level management.


Features that set Six Sigma apart from previous quality improvement initiatives include –


  • A clear focus on achieving measurable and quantifiable financial returns from any Six Sigma project.

  • An increased emphasis on strong and passionate management leadership and support.
    A special infrastructure of "Champions," "Master Black Belts," "Black Belts," etc. to lead and implement the Six Sigma approach.

  • A clear commitment to making decisions on the basis of verifiable data, rather than assumptions and guesswork.

What leaves me somewhat jaw dropping is how my boss seems to think i'll be able to cope. I'm flattered no doubt, but personally i'm scratching my head, wondering how am i going to cope and why does she think i can cope. I'm glad for the oppertuinities and I'm starting to 'respect' my 'competitor' much more. Now that i'm involved in some projects and i realize she's quite something to be able to cope. She's practically involved in every project that's going on, handling HK cases solo.

Thinking, i prolly won't be doing so much if not for the foundation years in my previous company. Cause over 1 lunch she mention to us, that she expected us to be able to cope since we were all from the previous company. There's another underwriter who came in a bit earlier than me and she's not having any additional projects.

I must say though, that i'm acutally surprise at the amount i've learnt about system process within this short period of time. Learing what's matta data, what's a cetrix system and other IT jargon. Being able to actually think on the spot, realize where people are coming from. Glad to know my brain still works. Though i still can't catch up with my boss, her brain moves really fast.

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